bitph7 Privacy Policy

1 Introduction

bitph7 operates as a PAGCOR-regulated online gaming platform serving Filipino players across the Philippines — from Metro Manila and Cebu to Davao, Quezon City, Makati, and beyond. As the data controller for personal information collected through the bitph7 website and mobile platform, we take our obligations under Philippine data protection law seriously.

This Privacy Policy applies to all personal data collected from individuals who visit, register on, or interact with the bitph7 platform in any capacity. It sets out the legal basis on which we process your data, the purposes for which we use it, the parties with whom we may share it, and the rights available to you as a data subject under Philippine law.

This Privacy Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy, both of which are incorporated by reference into the complete agreement between you and bitph7.

If you have questions about this policy or wish to exercise your data subject rights, you may contact our Data Protection Officer at the details provided in Section 13 of this document.

2 Data We Collect

bitph7 collects personal data that is necessary and proportionate to the purposes for which it is used. The categories of data we may collect include the following:

Identity & Contact Information

• Full legal name as it appears on your government-issued identification;
• Date of birth (for age verification — you must be 21 or older to use bitph7);
• Residential address within the Philippines;
• Email address and mobile phone number;
• Government-issued identification number (e.g., Philippine passport, driver's licence, UMID, SSS/GSIS card).

Financial Information

• GCash or Maya mobile wallet details (account name and number);
• Bank account details for BPI, BDO, Metrobank, or other Philippine banks where applicable;
• Transaction history including deposits, withdrawals, and betting activity;
• Source of funds declarations where required by anti-money laundering regulations.

Technical & Usage Data

• IP address and approximate geolocation;
• Device type, operating system, and browser information;
• Session duration, pages visited, and features used on the platform;
• Login timestamps and session activity logs.

Communications Data

• Records of your communications with bitph7 customer support;
• Responses to surveys, feedback forms, or promotional campaigns you participate in;
• Marketing preference records (opt-in or opt-out status).

3 How We Collect Data

bitph7 collects personal data through the following channels:

• Direct registration: Information you provide when creating your bitph7 account, completing KYC verification, or updating your account profile;
• Transaction processing: Data generated when you make deposits, place wagers, request withdrawals, or claim bonuses;
• Platform interaction: Technical and usage data collected automatically as you navigate and use the bitph7 website or mobile platform;
• Customer support: Information you share when contacting our support team via email or live chat;
• KYC and verification providers: Identity verification data obtained from authorised third-party KYC service providers as part of the account verification process;
• Cookies and similar technologies: Data collected through cookies, web beacons, and local storage as described in Section 8 of this policy.

4 How We Use Your Data

bitph7 processes your personal data for the following purposes, each supported by a lawful basis under the Data Privacy Act of 2012:

bitph7 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing a separate lawful basis for the new processing activity.

5 Sharing Your Data

bitph7 does not sell your personal data. We may share your personal information with the following categories of third parties only where necessary and under appropriate data protection safeguards:

Regulatory Authorities

bitph7 is required by law to share certain player data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other relevant Philippine government agencies upon lawful request or as required by reporting obligations under applicable legislation.

Payment Service Providers

To process your deposits and withdrawals, bitph7 shares necessary transaction data with approved payment processors, including GCash (Mynt), Maya (Voyager Innovations), and partner Philippine banks such as BPI, BDO, and Metrobank. These processors are bound by contractual data protection obligations and their own privacy policies.

KYC and Identity Verification Providers

bitph7 uses authorised third-party KYC service providers to assist with identity verification. These providers may process your identification documents and biometric data solely for the purpose of verifying your identity. They are contractually prohibited from using your data for any other purpose.

Technology and Infrastructure Providers

Certain technical infrastructure providers — including cloud hosting services and cybersecurity vendors — may have limited, controlled access to platform data as part of their service delivery. All such providers are bound by data processing agreements that restrict their use of personal data.

Game Providers

Some game data, including session results and wager amounts, may be shared with licensed game content providers whose games are available on the bitph7 platform. This sharing is limited to what is necessary for game operation and does not include full identity or payment information beyond what the game provider requires for regulatory compliance.

6 Data Retention

bitph7 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law and PAGCOR regulations. The following general retention periods apply:

• Account and KYC records: Retained for a minimum of five (5) years from the date of account closure, as required by PAGCOR and AMLC regulations;
• Transaction records: Retained for a minimum of five (5) years in compliance with anti-money laundering record-keeping requirements under RA 9160;
• Customer support records: Retained for three (3) years from the date of the last interaction;
• Marketing preference records: Retained until you withdraw consent or close your account;
• Technical logs: Retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with bitph7's data disposal procedures. Anonymised or aggregated data that can no longer be linked to an individual may be retained indefinitely for analytical purposes.

7 Data Security

bitph7 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the bitph7 platform;
• Encryption of sensitive personal and financial data stored on bitph7 servers;
• Role-based access controls limiting employee access to personal data strictly on a need-to-know basis;
• Multi-factor authentication requirements for all administrative system access;
• Regular penetration testing, vulnerability assessments, and security audits conducted by independent security professionals;
• Continuous monitoring of platform systems for anomalous activity indicative of security incidents;
• Documented incident response procedures for managing and reporting data breaches in accordance with NPC requirements.

In the event of a personal data breach that poses a risk to your rights and freedoms, bitph7 will notify the National Privacy Commission within seventy-two (72) hours of becoming aware of the breach and will inform affected data subjects without undue delay, as required by NPC Circular No. 16-03.

8 Cookies & Tracking Technologies

bitph7 uses cookies and similar tracking technologies to operate the platform, remember your preferences, analyse usage patterns, and where you have consented, to deliver relevant content. The following categories of cookies are used on the bitph7 platform:

Strictly Necessary Cookies

These cookies are essential for the platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled as they are required for the platform to operate correctly.

Functional Cookies

Functional cookies allow bitph7 to remember your preferences — such as your preferred language, display settings, and responsible gaming limits — so that you do not need to re-enter them on each visit.

Analytical Cookies

With your consent, bitph7 uses analytical cookies to collect anonymised data about how players use the platform. This information helps us understand which features are most used, identify usability issues, and improve the overall player experience.

Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the bitph7 platform. Strictly necessary cookies cannot be disabled through browser settings as they are required for platform operation.

9 Your Rights as a Data Subject

Under the Data Privacy Act of 2012 and applicable NPC regulations, you have the following rights with respect to your personal data held by bitph7. To exercise any of these rights, please contact our Data Protection Officer at the details provided in Section 13.

bitph7 will respond to all verified data subject requests within fifteen (15) calendar days of receipt. In complex cases, this period may be extended by a further fifteen (15) days, and you will be informed of the extension and the reason for it.

10 Minors

The bitph7 platform is strictly intended for individuals who are 21 years of age or older, in compliance with Philippine law and PAGCOR regulations governing online gambling. bitph7 does not knowingly collect personal data from persons under the age of 21.

If bitph7 becomes aware that personal data has been collected from an individual under the age of 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe your child has registered on the bitph7 platform, please contact us immediately at [email protected] so that we can take appropriate action without delay.

11 Cross-Border Data Transfers

In the course of operating the bitph7 platform, personal data may be transferred to and processed in countries other than the Philippines — for example, where bitph7's cloud infrastructure or game provider partners are located outside the Philippines.

Any such cross-border transfer of personal data is subject to appropriate safeguards in compliance with Section 21 of the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers. These safeguards may include the use of standard contractual clauses, binding corporate rules, or transfers to jurisdictions recognised by the NPC as providing an adequate level of data protection.

bitph7 will not transfer your personal data to a foreign entity that does not provide a comparable level of protection to that required under Philippine law.

12 Changes to This Privacy Policy

bitph7 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this policy, we will notify you by email to your registered address or through a prominent notice on the bitph7 platform at least fourteen (14) days before the changes take effect.

The updated Privacy Policy will be published on this page with a revised effective date. Your continued use of the bitph7 platform after the effective date of any changes constitutes your acceptance of the updated policy. If you do not agree to the revised policy, you should cease using the platform and request account closure.

We encourage you to review this Privacy Policy periodically to stay informed about how bitph7 is protecting your personal data.

13 Contact Us & Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by bitph7, please contact our Data Protection Officer (DPO) using the details below. We are committed to addressing all privacy-related inquiries promptly and transparently.

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have not been adequately addressed by bitph7. The NPC can be reached through their official government channels.